GST & TAXES
A charge of 10% GST is included in the retail price shown.
If a size in a particular colour is shaded then this means that size has sold out online.
GST / Taxes On International Orders
The total price of your order will include 10% GST at checkout, but this will be removed once you set your international shipping destination.
The postal fee charged does not include possible taxes and duties which may be applied by customs in the country where the order originated. the responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise". We are also prohibited by law from marking the order as a "gift", even if order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices to gain further details.
If you are trying to estimate when a package will arrive please consider the following:
- Orders placed after midday will be downloaded into the system for the following day therefore not processed that day.
- If an item you have ordered is out of stock online, we will attempt to locate your item at another store, and dispatch to you as soon as the item becomes available. no additional postage charges apply. We will notify you if the item has sold out across all stores.
- If you have not received your order within the days specified please contact our Online department at firstname.lastname@example.org.
Customs and Duty Charges
International orders may be subject to local charges such as taxes and duties. As the recipient of the goods, you the customer are liable for all import duties, customs, taxes and associated fees levied by competent authorities of the shipping destination and payment of these charges may be required for customers order to be released from customs. If you refuse to pay these charges your parcel may be classified as abandoned. You agree that Seed Heritage will not be held responsible for any loss of funds or goods as a result of your parcel being returned to Australia or deemed to have been abandoned.
Seed Heritage has no control over any charges that may be imposed by authorities in your country on your order, and cannot predict what those charges may be. Seed Heritage will not be held responsible for any additional charges on customers’ orders, nor can Seed Heritage accept a return of the order in this case.
Customs policies vary from country to country – please contact your local customs office for further information on your country’s laws.
Seed Heritage cannot mark international orders as a gift in order to bypass or reduce any customs fees as this is an illegal practice.