New Zealand Delivery

Standard Delivery:

Order Total Cost Time Estimate
$0-$99.99 $10.00 4-7 Business Days
$100.00+ FREE 4-7 Business Days

During popular sales and promotions Seed Heritage Online may be unable to dispatch your order in full because one or more products are out of stock as we prepare to dispatch your order. If this occurs, you will receive an email notification about the out of stock product(s) and an automatic refund to your payment method(s) used.

Seed Heritage Online may experience delays of up to three (3) business days in dispatching your order for delivery to you.

All Seed Heritage Online orders require a valid delivery address which complies with Delivery Service requirements. We use a real-time address validation service at checkout to assist you to enter and select a valid delivery address.

If you do not use the address validation service at checkout or manually override and enter an invalid delivery address, your order will be delayed until we can confirm a valid delivery address for your order.

All Seed Heritage Online orders are reviewed for fraud and suspicious activity.

If you are a first-time customer to Seed Heritage Online or your payment has been identified by our payment partners as a potentially suspicious order, you will receive an email notification. Customer Service will then manually review your order. Your order will be delayed until we can confirm your identity and verify your order.

If you have not received your Seed Heritage Online order within 10 business days, please contact Customer Service, and we will request an investigation with the responsible Delivery Service.

Destination Delivery Service
Australia Australia Post
Australia StarTrack
International DHL Express

In very rare situations, your Seed Heritage Online order may have been damaged in-transit by the Delivery Service. Please read our Returns Policy to find the right Return Option for you.

Order Tracking

Seed Heritage Online orders are usually dispatched within two (2) business days.
When your order is dispatched to the Delivery Service, we will email you with your Tracking Number to track your order.

You can track your order using the below Delivery Service links:

Destination Delivery Service Tracking Phone Number
Australia Australia Post 13 76 78
Australia StarTrack 13 13 20
International DHL Express DHL Website Link

An important update regarding the delivery of your order:

At Seed Heritage, our greatest priority is the health and safety of our team members, our community and our customers. In an effort to protect our community and to mitigate any risk, (for the foreseeable future) all parcels delivered will not require a signature and will be left in a secure place upon delivery.

Delivery may take longer than usual. Please allow a little more time to receive your order.

We have temporarily suspended Express and Same Day Delivery due to Australia Post delays.

During popular sales and promotions Seed Heritage Online may be unable to dispatch your order in full because one or more products are out of stock as we prepare to dispatch your order. If this occurs, you will receive an email notification about the out of stock product(s) and an automatic refund to your payment method(s) used.

Seed Heritage Online may experience delays of up to three (3) business days in dispatching your order for delivery to you.

All Seed Heritage Online orders require a valid delivery address which complies with Delivery Service requirements. We use a real-time address validation service at checkout to assist you to enter and select a valid delivery address.

If you do not use the address validation service at checkout or manually override and enter an invalid delivery address, your order will be delayed until we can confirm a valid delivery address for your order.

All Seed Heritage Online orders are reviewed for fraud and suspicious activity.

If you are a first-time customer to Seed Heritage Online or your payment has been identified by our payment partners as a potentially suspicious order, you will receive an email notification. Customer Service will then manually review your order. Your order will be delayed until we can confirm your identity and verify your order.

If you have not received your Seed Heritage Online order within 10 business days, please contact Customer Service, and we will request an investigation with the responsible Delivery Service.

Destination Delivery Service
Australia Australia Post
Australia StarTrack
International DHL Express

In very rare situations, your Seed Heritage Online order may have been damaged in-transit by the Delivery Service. Please read our Returns Policy to find the right Return Option for you.