Delivery

New Zealand Delivery

Seed Heritage Online NZ delivers to New Zealand only.

Order Total Cost Time Estimate
$0-$99.99NZD$10.004-7 Business Days
$100.00+FREE4-7 Business Days

Order Tracking

Seed Heritage Online orders are usually dispatched within two (2) business days.
When your order is dispatched to the Delivery Service, we will send you an email with your Tracking Number to track your order.
You can also track your order using the below Delivery Service links:

Destination Delivery Service Tracking Phone Number
New ZealandCourierPost0800 268 743

Sales and Promotional Event Orders

During popular sales and promotions:

  • Seed Heritage Online may be unable to dispatch your order in full because one or more products are out of stock as we prepare to dispatch your order. If this occurs, you will receive an email notification about the out of stock product/s and an automatic refund to your payment method/s used.
  • Seed Heritage Online may experience delays of up to three (3) business days in dispatching your order for delivery to you.

Delivery Address Review Delay

All Seed Heritage Online orders require a valid delivery address which complies with Delivery Service requirements. We use a real-time address validation service at checkout to assist you to enter and select a valid delivery address.

If you do not use the address validation service at checkout or manually override and enter an invalid delivery address, your order will be delayed until we can confirm a valid delivery address for your order.

Fraud Review Delay

All Seed Heritage Online orders are reviewed for fraud and suspicious activity.

If you are a first-time customer to Seed Heritage Online or your payment has been identified by our payment partners as a potentially suspicious order, you will receive an email notification. Customer Service will then manually review your order. Your order will be delayed until we can confirm your identity and verify your order.

Lost or Delayed In-Transit Orders

If you have not received your Seed Heritage Online order within 10 business days, please contact Customer Service and we will request an investigation with the responsible Delivery Service.

Destination Delivery Service
New ZealandCourierPost

Damaged Orders

In very rare situations, your Seed Heritage Online order may have been damaged in-transit by the Delivery Service. Please read our Returns Policy to find the right Return Option for you.