Australian Delivery

Seed Heritage Online delivers across Australia with Australia Post eParcel.
Express Delivery is presently unavailable.

Order Total Cost Time Estimate
AUD$0-$99.99 AUD$6.95 4-7 Business Days
AUD$100.00+ FREE 4-7 Business Days

New Zealand Delivery

Seed Heritage Online NZ delivers to New Zealand only.

Order Total Cost Time Estimate
All OrdersNZD$10.004-7 Business Days

International Delivery

Seed Heritage Online delivers from Australia to 38 countries with DHL Express.

Country Cost1 Time Estimate2
AustriaAUD$20.004-10 Business Days
BahrainAUD$20.004-10 Business Days
BelgiumAUD$20.004-10 Business Days
BruneiAUD$20.004-10 Business Days
CanadaAUD$20.004-10 Business Days
China (PRC)AUD$20.004-10 Business Days
DenmarkAUD$20.004-10 Business Days
IsraelAUD$20.004-10 Business Days
FijiAUD$20.004-10 Business Days
FinlandAUD$20.004-10 Business Days
FranceAUD$20.004-10 Business Days
GermanyAUD$20.004-10 Business Days
GreeceAUD$20.004-10 Business Days
Hong KongAUD$20.004-10 Business Days
IcelandAUD$20.004-10 Business Days
IndiaAUD$20.004-10 Business Days
IrelandAUD$20.004-10 Business Days
Isle of ManAUD$20.004-10 Business Days
IsraelAUD$20.004-10 Business Days
ItalyAUD$20.004-10 Business Days
JapanAUD$20.004-10 Business Days
JerseyAUD$20.004-10 Business Days
LuxembourgAUD$20.004-10 Business Days
NetherlandsAUD$20.004-10 Business Days
NorwayAUD$20.004-10 Business Days
OmanAUD$20.004-10 Business Days
PortugalAUD$20.004-10 Business Days
QatarAUD$20.004-10 Business Days
Saudi ArabiaAUD$20.004-10 Business Days
SingaporeAUD$20.004-10 Business Days
South KoreaAUD$20.004-10 Business Days
SpainAUD$20.004-10 Business Days
SwedenAUD$20.004-10 Business Days
SwitzerlandAUD$20.004-10 Business Days
TaiwanAUD$20.004-10 Business Days
United Arab Emirates (UAE)AUD$20.004-10 Business Days
United Kingdom (UK)AUD$20.004-10 Business Days
United States of America (USA)AUD$20.004-10 Business Days

[1] Delivery Cost does not include any applicable import taxes and customs duties for your order. You are responsible for the payment of any applicable taxes and duties for your order. In compliance with Australian export regulations, we must declare the exact value of all products ordered and mark them dutiable as "merchandise". The law prohibits us from marking any order as a "gift" even if you are placing an order with the intention of sending a gift to a recipient. Please check with your country's customs service for further information.
[2] Customs inspections may result in Delivery Estimate delays.

Order Tracking

Seed Heritage Online orders are usually dispatched within two (2) business days.
When your order is dispatched to the Delivery Service, we will send you an email with your Tracking Number to track your order.
You can also track your order using the below Delivery Service links:

Destination Delivery Service Tracking Phone Number
AustraliaAustralia Post13 76 78
New ZealandCourierPost0800 268 743
InternationalDHL ExpressLookup

Split Orders

If you order multiple products in one Seed Heritage Online order, these products may only be available for dispatch from separate locations (including our Online Warehouse and select Seed Heritage Concept Online Fulfilment Stores). If your order is split, you will receive an email notification with a unique Tracking Number for each split order delivery. No additional Delivery Cost applies for split orders.

Sales and Promotional Event Orders

During popular sales and promotions:

  • Seed Heritage Online may be unable to dispatch your order in full because one or more products are out of stock as we prepare to dispatch your order. If this occurs, you will receive an email notification about the out of stock product/s and an automatic refund to your payment method/s used.
  • Seed Heritage Online may experience delays of up to three (3) business days in dispatching your order for delivery to you.

Delivery Address Review Delay

All Seed Heritage Online orders require a valid delivery address which complies with Delivery Service requirements. We use a real-time address validation service at checkout to assist you to enter and select a valid delivery address.

If you do not use the address validation service at checkout or manually override and enter an invalid delivery address, your order will be delayed until we can confirm a valid delivery address for your order.

Fraud Review Delay

All Seed Heritage Online orders are reviewed for fraud and suspicious activity.

If you are a first-time customer to Seed Heritage Online or your payment has been identified by our payment partners as a potentially suspicious order, you will receive an email notification. Customer Service will then manually review your order. Your order will be delayed until we can confirm your identity and verify your order.

Lost or Delayed In-Transit Orders

If you have not received your Seed Heritage Online order within 10 business days, please contact Customer Service and we will request an investigation with the responsible Delivery Service.

Destination Delivery Service
AustraliaAustralia Post
New ZealandCourierPost
InternationalDHL Express

Damaged Orders

In very rare situations, your Seed Heritage Online order may have been damaged in-transit by the Delivery Service. Please read our Returns Policy to find the right Return Option for you.