Australia post delivery time estimates as follows:

Express Delivery

Most Items Arrive Within Some Items May Take
3 Business Days from dispatch 7 Business Days from dispatch
 

Standard Delivery:

Most Items Arrive Within Some Items May Take
8 Business Days from dispatch 13 Business Days from dispatch
 

For more information please visit the Auspost website.

Australian Delivery

Express Delivery — Temporarily Available

We know you would like your order delivered as fast as possible - we want that too, for a limited time only we are offering free express delivery for orders above $100

Order Total Cost Time Estimate
$0-$99.99 $10.00 1-5 Business Days
$100.00+ FREE 1-5 Business Days
 

Standard Delivery — Temporarily Unavailable

*Free delivery does not apply to style 1010393; Pop Up Seed Cubby House. An additional $10 postage and handling fee will apply at checkout.

Order Total Cost Time Estimate
$0-$99.99 $7.50 2-11 Business Days
$100.00+ FREE 2-11 Business Days
 

During popular sales and promotions Seed Heritage Online may be unable to dispatch your order in full because one or more products are out of stock as we prepare to dispatch your order. If this occurs, you will receive an email notification about the out of stock product(s) and an automatic refund to your payment method(s) used.

Seed Heritage Online may experience delays of up to three (3) business days in dispatching your order for delivery to you.

All Seed Heritage Online orders require a valid delivery address which complies with Delivery Service requirements. We use a real-time address validation service at checkout to assist you to enter and select a valid delivery address.

If you do not use the address validation service at checkout or manually override and enter an invalid delivery address, your order will be delayed until we can confirm a valid delivery address for your order.

All Seed Heritage Online orders are reviewed for fraud and suspicious activity.

If you are a first-time customer to Seed Heritage Online or your payment has been identified by our payment partners as a potentially suspicious order, you will receive an email notification. Customer Service will then manually review your order. Your order will be delayed until we can confirm your identity and verify your order.

If you have not received your Seed Heritage Online order within 10 business days, please contact Customer Service, and we will request an investigation with the responsible Delivery Service.

Destination Delivery Service
Australia Australia Post
Australia StarTrack
International DHL Express

In very rare situations, your Seed Heritage Online order may have been damaged in-transit by the Delivery Service. Please read our Returns Policy to find the right Return Option for you.

International Delivery

Seed Heritage Online delivers via DHL Express from Australia to New Zealand within 2-4 business days[2] for AUD $10.00[1] and 38 other countries within 4-10 business days[2] for AUD $20.00[1].

Order Total Cost Time Estimate
$0-$249.99 $20.00 AUD 4-10 Business Days
$250.00+ AUD FREE 4-10 Business Days

Please see below for the full list of countries Seed Heritage Australia delivers to:

Austria Germany South Korea Spain
Bahrain Greece Luxembourg Sweden
Belgium Hong Kong Netherlands Switzerland
Brunei Iceland New Zealand Taiwan
Canada India Norway United Arab Emirates (UAE)
China (PRC) Ireland Oman United Kingdom (UK)
Denmark Portugal Qatar United States of America (USA)
Fiji Israel Saudi Arabia  
Finland Italy Singapore  
France Japan    

[1] Delivery Cost does not include any applicable import taxes and customs duties for your order. You are responsible for the payment of any applicable taxes and duties for your order. In compliance with Australian export regulations, we must declare the exact value of all products ordered and mark them dutiable as "merchandise". The law prohibits us from marking any order as a "gift" even if you are placing an order with the intention of sending a gift to a recipient. Please check with your country's customs service for further information.[2] Customs inspections may result in Delivery Estimate delays.

An important update regarding the delivery of your order:

At Seed Heritage, our greatest priority is the health and safety of our team members, our community and our customers. In an effort to protect our community and to mitigate any risk, (for the foreseeable future) all parcels delivered will not require a signature and will be left in a secure place upon delivery.

Delivery may take longer than usual. Please allow a little more time to receive your order.

We have temporarily suspended Express and Same Day Delivery due to Australia Post delays.

During popular sales and promotions Seed Heritage Online may be unable to dispatch your order in full because one or more products are out of stock as we prepare to dispatch your order. If this occurs, you will receive an email notification about the out of stock product(s) and an automatic refund to your payment method(s) used.

Seed Heritage Online may experience delays of up to three (3) business days in dispatching your order for delivery to you.

All Seed Heritage Online orders require a valid delivery address which complies with Delivery Service requirements. We use a real-time address validation service at checkout to assist you to enter and select a valid delivery address.

If you do not use the address validation service at checkout or manually override and enter an invalid delivery address, your order will be delayed until we can confirm a valid delivery address for your order.

All Seed Heritage Online orders are reviewed for fraud and suspicious activity.

If you are a first-time customer to Seed Heritage Online or your payment has been identified by our payment partners as a potentially suspicious order, you will receive an email notification. Customer Service will then manually review your order. Your order will be delayed until we can confirm your identity and verify your order.

If you have not received your Seed Heritage Online order within 10 business days, please contact Customer Service, and we will request an investigation with the responsible Delivery Service.

Destination Delivery Service
Australia Australia Post
Australia StarTrack
International DHL Express

In very rare situations, your Seed Heritage Online order may have been damaged in-transit by the Delivery Service. Please read our Returns Policy to find the right Return Option for you.

Yes, our free Click & Collect service is available at selected Seed Heritage stores. Simply purchase your product online and we will advise at checkout if your product is available for collection.

Please allow 2 days for your order to be processed and ready to collect. You will receive an email once your order is ready for collection. If you cannot see an email, please check your junk folder.

You will need to bring a valid form of ID such as your driver’s license.

If you would like someone else to collect your order, please contact our customer care team to organize collection.

Please collect your order within 5 days from receiving your “Ready for collection” email, if you need more time, please contact the store directly to let them know

We are not able to make changes to an order once it has been placed. If you need the order to be cancelled, please contact our Customer Care team.

We are not able to make changes to an order once it has been placed. If you need the order to be cancelled, please contact our Customer Care team.

For details on our returns and exchange policy please click here

We are unable to post out orders that are processed as a click and collect, however we can cancel the order, so you are able to place it again via the website with shipping. Please contact customer care to cancel your order.

Yes, we do not offer this at the time of purchase, however when you head in store, please ask one of our friendly staff and they will be happy to gift wrap your purchase for you.

Order Tracking

Seed Heritage Online orders are usually dispatched within two (2) business days. When your order is dispatched to the Delivery Service, we will email you with your Tracking Number to track your order.

You can track your order using the below Delivery Service links:

Destination Delivery Service Tracking Phone Number
Australia Australia Post 13 76 78
Australia StarTrack 13 13 20
International DHL Express DHL Website Link

An important update regarding the delivery of your order:

At Seed Heritage, our greatest priority is the health and safety of our team members, our community and our customers. In an effort to protect our community and to mitigate any risk, (for the foreseeable future) all parcels delivered will not require a signature and will be left in a secure place upon delivery.

Delivery may take longer than usual. Please allow a little more time to receive your order.

We have temporarily suspended Express and Same Day Delivery due to Australia Post delays.

During popular sales and promotions Seed Heritage Online may be unable to dispatch your order in full because one or more products are out of stock as we prepare to dispatch your order. If this occurs, you will receive an email notification about the out of stock product(s) and an automatic refund to your payment method(s) used.

Seed Heritage Online may experience delays of up to three (3) business days in dispatching your order for delivery to you.

All Seed Heritage Online orders require a valid delivery address which complies with Delivery Service requirements. We use a real-time address validation service at checkout to assist you to enter and select a valid delivery address.

If you do not use the address validation service at checkout or manually override and enter an invalid delivery address, your order will be delayed until we can confirm a valid delivery address for your order.

All Seed Heritage Online orders are reviewed for fraud and suspicious activity.

If you are a first-time customer to Seed Heritage Online or your payment has been identified by our payment partners as a potentially suspicious order, you will receive an email notification. Customer Service will then manually review your order. Your order will be delayed until we can confirm your identity and verify your order.

If you have not received your Seed Heritage Online order within 10 business days, please contact Customer Service, and we will request an investigation with the responsible Delivery Service.

Destination Delivery Service
Australia Australia Post
Australia StarTrack
International DHL Express

In very rare situations, your Seed Heritage Online order may have been damaged in-transit by the Delivery Service. Please read our Returns Policy to find the right Return Option for you.